How we're dealing with Coronavirus
The webshop is fully open for business and processing orders. We have put social distancing measures into place to ensure the safety of all our staff who are processing your orders normally. Please bear with us should we not respond quite as fast as previously, there may be delays in dealing with returns, refunds and repairs. We have also enabled a webchat facility which you may like to use in place of telephone or email during our normal working hours. Outside of working hours please click on "Leave a message" at the bottom of your screen.

VAT Relief

Throughout this website you will find products that are priced inclusive (inc VAT) and exclusive (ex VAT) of VAT.

In the description of each product where we detail prices including and excluding VAT, that product is eligible for VAT relief. Where only an inclusive price is detailed, no VAT relief is available.

You are entitled to VAT relief if you are handicapped by a hearing disability. To benefit, simply complete the VAT Relief Certificate for a telephone order or complete the form at the checkout if you are making an online order.

If you are unable to make this decision, you must include VAT in the total price of your order.